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Made in the USA
 

 
 
Wolfe Race Craft Policies & Terms

 

TERMS & CONDITIONS FOR CUSTOMERS – EFFECTIVE 08/01/02

All information contained herein is subject to change without notice

TERMS

Standard Terms

Prepaid, Visa, MasterCard, Discover, C.O.D. All accounts are C.O.D. “money order” or “certified check” only. Finance charge of 1.5% per month will also be applied to all past due invoices, not to exceed the maximum charge permitted by law. Accounts are considered paid in full upon Wolfe Race Craft’s receipt of the full invoice amount plus collection fees, if any. NSF checks, stop payment checks, charge backs on credit cards, etc. are charged a minimum $25 fee. No deduction or credit may be taken for any reason, unless a credit memo has been issued by Wolfe Race Craft. Any unauthorized deduction will automatically put the account on credit hold.

Pricing

Prices are subject to change without notice, and additional charges may apply. All prices quoted or listed by Wolfe Race Craft are at a CASH Discount Price. If paying by any other method of payment other than Cash or check, orders are subject to a Non-cash discount fee, which will be assessed at the time of payment.

Returns

No returns will be accepted without prior approval from Wolfe Race Craft. Returned products must be shipped prepaid.  Collect shipments will be refused. Modified or used products are not eligible for return. All returns are subject to a 20% restocking fee. No returns are accepted after 30 days. Freight (shipping) charges are not refundable. Special orders are not returnable.

Returns on Coated items (Powder-coated or painted)

All items, which are powder-coated or painted by Wolfe Race Craft or by the customer, are charged a powder-coating fee ($40.00 for Roll Bars).

Defective Merchandise

Defects in material or workmanship may be returned for replacement or credit. Credit will be issued, or a replacement part will be sent, upon verification of the defect by Wolfe Race Craft. All returns must be shipped prepaid.

SHIPPING

Shipping Policy

Wolfe Race Craft ships UPS and Truck freight. Other shipment methods may be used when shipping via UPS or Truck freight is not practical or possible. All roll bars and roll cages are shipped truck freight and are subject to additional charges specific to each order.  Purchasers may specify a particular truck line or shipping method for collect freight.

Standard shipping is UPS Ground or regular Truck freight. Faster shipping is available for additional charges.

Shipping time is based off of the date we ship your order, not the date you place your order. If you need your order by a specific time, call to verify that we can meet your requirement prior to placing your order.

Most orders ship within 1-3 days of order being placed. Roll bars and roll cages normally take 1 1/2-2 weeks, but Roll bars and Roll cages may take 3-4 weeks for shipment. Some orders may take longer due to the custom construction of our products.

Shipping outside U.S.

Many countries have "import duties" and "brokerage fees" that are charged to the customer to receive their shipments.  We cannot know what these are.  Individuals ordering from outside the United States should be aware of these additional charges. For example, shipments to Canada by UPS (Canada Standard) involve a "brokerage fee" that is charged to the customer to receive their package, since UPS uses a broker to complete delivery.  For further information, feel free to contact us, or contact UPS or another shipper for more specific information.

DAMAGED SHIPMENTS / SHORTAGES

All Wolfe Race Craft shipments are shipped direct from Wolfe Race Craft. Carton shortages and damages must be claimed against the carrier at the time of delivery. To expedite processing of claims against the carriers, the customer must note damages on the bill of lading at the time of delivery and promptly request an inspection by the carrier or its claims agent.

If a shortage is found within the shipment, it must be reported to Wolfe Race Craft within five (5) business days of receipt of shipment. Claims should refer to the invoice number, date of invoice, date of shipment, part number and description.

POWDER-COATING

Due to our lack of control during shipping, we do not guarantee or warranty the condition of powder-coated or painted items. Chips and scratches in the coated surface may occur during shipping, no matter how the item is packed. Any claim for damage must be filed with the shipping company.

REPRODUCING

No one is authorized to reproduce, copy or modify any Wolfe Race Craft product for resale  or any other purpose. Failure to comply will result in legal action.

WARRANTY

There is no warranty stated or implied due to the unusual stresses placed on race cars, modified street cars, and components and because we have no control over how they are maintained, installed and used. Neither the seller nor manufacturer will be liable for loss, damage or injury – direct or indirect – arising from the use of any product. Wolfe Race Craft makes no guarantee as to the legality for any specific class.  Due to the hazards involved with racing, Wolfe Race Craft accepts no liability for failures of racing components or accessories manufactured or sold by Wolfe Race Craft.  The Customer accepts all risks involved with racing and hazards thereof. Due to our lack of control during shipping, we do not guarantee or warranty the condition of powder-coated or painted items. Chips and scratches in the coated surface may occur during shipping, no matter how the item is packed.

PRIVACY

Any and all information collected by Wolfe Race Craft during your shopping and checkout process will be kept completely confidential. We will not distribute or provide information of any type to any outside source.